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Shipping Info

Free Ground Shipping On Orders Over $85 and that are being shipped to the same single US address. All other orders $11.95.

Most products will be shipped FedEx Ground or USPS Priority Mail

For questions or to place an order please call: (877)432-8989

Our Business Hours:
Monday-Friday 9am-6pm (Eastern Time)

How long will it take to receive my order? We are very excited to get your items to you as fast as we can. Average Delivery Time: Orders are sent within 1-3 days or sooner. When orders are shipped out, you will automatically receive a confirmation email with a tracking number. Items on back order may take longer and we will contact you to let you know.

In a Hurry? Rush Shipping Available: Call for Details!

To contact us by E Mail:

Ordering Options:
  1. Order on-line through a secure shopping cart, you donít need a PayPal account, you may use your credit card. We accept Visa, MasterCard, Discover and PayPal
  2. Place your order via the phone at (877)432-8989 with a credit card if you prefer not to use your credit card over the internet. You are welcome to call us and charge by phone.
  3. Mail us your order with a check or money order payable to: Prospero Accents. With the items you request, please include your name, shipping address, contact number and email address if you have one. Please allow up to 14 days for mail order processing and send order to:
    Wind Chime Fun
    Sales Dept
    200 Centennial Ave Suite 110
    Piscataway, NJ 08854

Return Policy

At Windchimefun we want you to be fully satisfied with your quality purchase. If for any reason you are not, contact us when you receive your order and we will do what we can to make you a happy and satisfied customer.
  • All returns need to be made within 30 days.
  • You must call and notify us of the return. Returns will be refused if we are not notified. We will provide you with a RMA# and return instructions.
  • Shipping charges are non-refundable
  • All items to be returned must be new, unused and in original condition and in itís original packaging. Any item returned that is not in original condition will not be given a refund. With all returns, please include your RMA#, name, shipping address and contact numbers.

Fed Ex and UPS Ground Damages Damages must be reported to us within 24-48 hours. We will re-ship a replacement and have the damaged product picked up in a timely manner. Inspect your product immediately upon receipt. If we are not notified within 24-48 hours, no replacement can be made. The product(s) must be in the original packaging. Failure to follow this procedure voids all future product issues and warranties. Please call us to arrange the details.

Satisfaction Guaranteed! We will gladly replace, give you merchandise credit or refund you the full purchase price of the item excluding shipping charges.